Returns & Exchanges

At ISOtunes, we stand by the quality of our hearing protection and offer a 30-day money-back guarantee to ensure you are completely satisfied with your purchase. If your product is not the perfect fit for your work environment, we make the return or exchange process simple and hassle-free.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to begin the process.

2

Print Your Label

Once approved, download and print your prepaid shipping label and include the original packaging with your return.

3

Ship the Product

Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.

4

Receive Your Refund

After our warehouse inspects the returned item, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing